What's your Return & Cancellation Policy?

Created by Francisca Casado Soto, Modified on Thu, 15 Oct at 5:04 PM by Francisca Casado Soto

Returns and cancellations depend on where you are buying from, whether the seller is a private seller or a business seller, and the reason for the return.

  • UK or EU consumer buying from a private seller: Purchases from private sellers are final sale. Returns and cancellations are not accepted for change-of-mind reasons.
  • UK or EU consumer buying from a business seller: You have a 14-day statutory cancellation and return right. The buyer is responsible for return postage, while the original standard delivery charge is not refunded.

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