Skip to main content
Customer Support
Home
Knowledge base
Submit a ticket
Login
Sign up
Home
Knowledge base
All
Articles
Recent Searches
Clear all
No recent searches
Popular Articles
Articles
View all
Topics
View all
Tickets
View all
Sorry! nothing found for
Knowledge base
Help Centre (2)
Buying on KLEKT (4)
How to place a Buy Now Order?
How does the authentication process work?
What should I do if my item is damaged, incorrect, or not as described?
View all 4
Selling on KLEKT (5)
What are the Seller Guidelines & Responsibilities on KLEKT?
How Sneakers are graded?
When Do Administrative Fees Apply to Incorrect Listings and Failed Sales?
View all 5
FAQs (3)
Popular Seller FAQs (4)
Where Can I Find My Seller ID?
What is the Seller Service Fee?
What happens if my item remains uncollected or fees remain unpaid for 90 days?
View all 4
Popular Buyer FAQs (5)
What's your Return & Cancellation Policy?
What rights do individuals have under GDPR?
What is the Buyer Service Fee?
View all 5
Business Seller FAQs (6)
What information is required during Business Seller onboarding?
Why does KLEKT need to verify my business?
Do Business Sellers have to accept returns?
View all 6