How Does Authentication Work at KLEKT?

Information you should know

Whether your item needs to be authenticated depends on its value and whether the buyer chooses optional authentication:

• Items over €200: Authentication is mandatory. Once your item is sold, you’ll need to send it to KLEKT’s Authentication Centre before it can be shipped to the buyer.
• Items valued at €200 or less: Authentication is optional for the buyer. The buyer can choose to add authentication to their order for a €15 fee. If the buyer does not select authentication, you will ship the item directly to the buyer.

For items that go through authentication, the process typically takes 24–48 hours from the time your item is received at our Authentication Centre. Processing times may vary depending on the item type and order volume, but we always aim to complete the process as quickly as possible.

Once authentication is successfully completed, the item is shipped to the buyer and your payout is initiated.

You can track the status of your order and authentication in your Seller Account → Seller Centre → Orders.

Tips

• High-demand or limited-edition items may take slightly longer to authenticate.
• Ensure the item is packaged securely to avoid delays or damage during the authentication process.
• Contact Customer Support if authentication exceeds the typical timeframe.